Outdoor All-Weather Resistant Rattan Wicker 5-Piece Dining Set

Refund & Return Policy
At Devoko Outdoor Furniture, our commitment is to ensure your complete satisfaction with our products. If, for any reason, you are not entirely pleased with your purchase, we've outlined our Refund and Return Policy below:

Returns
1. Initiating a Return: To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us at support@devoko.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

2. Eligibility for Return: Products must be in their original condition, unused, and in the original packaging to be eligible for a return. We reserve the right to deny a return if the item does not meet these criteria.

3. Refund Process: Once your return is received and inspected, we will process a refund to the original payment method. Please allow 7-12 business days for the refund to reflect in your account.

Refunds
1. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund. For us to accept your return appeal in such a case, make sure to always record the process of opening the package for us to retain video proof. Write a feedback note in the above case and hand it to your courier partner.
Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

2. Refund Timelines: Refunds will be processed within 7-12 business days after receiving the returned item. The time it takes for the refund to reflect in your account may vary based on your payment method.

Cancellations

1. Order Cancellation: Orders can be canceled within 24 hours of purchase. Please contact us promptly if you wish to cancel your order.

2. Cancellation After Shipment: If the order has already been shipped, the return policy will apply.

3. Contact Information: For any questions or concerns regarding our Refund and Return Policy, please reach out to our customer service team at support@devoko.in or call us at 9024498312.
Devoko Outdoor Furniture reserves the right to update or modify this policy at any time. Please review our policies periodically for any changes.

Key Features:

• Durable Frame Construction  : Built with a rust-resistant powder-coated metal frame to ensure long-lasting strength and stability.
  
• All-Weather Wicker : Handwoven HDPE rattan resists UV rays, rain, and humidity, maintaining shape and color in all climates.
  
• Elegant & Versatile Design : Neutral tones and modern weaves blend with various outdoor aesthetics—ideal for patios, gardens, or balconies.
  
• Low Maintenance  : Smooth surfaces and removable cushion covers allow for easy cleaning with just a damp cloth or mild soap.
  
• Versatile Set : A convenient setup, ideal for outdoor dining and comfortable enough for entertaining and conversing with guests.
  
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number 9352826443

Description:

Elevate your patio, garden, or balcony with the Outdoor All-Weather Resistant Rattan Wicker 5-Piece Dining Set in White—a perfect blend of durability, elegance, and everyday functionality. Crafted with premium handwoven rattan wicker and a rust-resistant powder-coated metal frame, this dining set is built to withstand all weather conditions—be it rain, sun, or humidity—making it ideal for year-round outdoor use. This stylish set includes one spacious dining table with a smooth, glass top for easy cleaning and four ergonomically designed chairs that deliver lasting comfort. Whether you're enjoying a quiet morning coffee or hosting a weekend brunch, this set offers a welcoming spot for every occasion. Designed to suit modern lifestyles, its compact footprint fits comfortably in smaller spaces without compromising style. The rich white finish adds a sophisticated touch to any setting, while the removable cushion covers make cleaning a breeze—leaving you with more time to relax and enjoy.

Specifications:

• Furniture Color: White
• Cushion Color: Cream
• Frame Material: Powder Coated Iron
• Furniture Material: Rattan Wicker
• Cushion Fabric: Waterproof cushion
• Table Size: 30”Lx30”Wx29”H
• Chair Size: 21”Lx21”Wx33”H
• Thickness of Cushion: 3″

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.